We are happy to guide you through the process of dealing with the many different federal departments, programs, and services. We can provide information and assistance related to any of the following areas, and more:
- Immigration, Citizenship and Refugees
- Canada Pension Plan (CPP)
- Old Age Security (OAS)
- Passport Canada
- Employment Insurance Benefits (EI)
- Canada Student Loans (CSL)
- Canada Revenue Agency (CRA)
- Guaranteed Income Supplement (GIS)
- Veterans Affairs
- Federal Crown Corporations
- Federal funding for organizations
- Acquiring Canadian flags and pins
Required Forms and Information for Casework Inquiries
Before we can inquire with federal government services on your behalf, we require your written consent. Please note, you must be a resident of St. John’s East for us to be able to assist you.
Please click on this link to determine your Member of Parliament.
Casework Authorization Form - MP Thompson
For help with federal government services, please complete our casework authorization form and return to
[email protected]
Alternatively, you may submit your completed forms via fax or mail.
Constituency Office
120 Torbay Road Suite E130
St. John's, Newfoundland and Labrador
A1A 2G8
Fax: 709-772-7175
Helpful Information for inquiries to Immigration, Citizenship and Refugees Canada:
To help us best serve you, please provide the following information:
- UCI #
- Application #
- Full Name of Constituent
- Date of Birth
- Country of Birth
- Other: please include the context of the application (i.e. PR card, citizenship grant, work permit,
study permit, etc.) and other useful information (i.e. date of application).
Additional Consent Forms
Some federal service agencies require an independent authorization form. Please see below for additional consent forms required by specific federal agencies.
Meeting Requests for MP Joanne Thompson
To request a meeting or phone call with MP Joanne Thompson, please contact
[email protected]. All casework related requests will be directed to our casework team who will be happy to assist you.
Please note: as a standard policy across all Member of Parliament’s offices, you are required to provide the reason and background for the meeting or phone call request in order for your request to be considered.
Due to the high volume of requests we receive, there may be a delay in processing your request and your request may be added to a waitlist. In some cases, we may not be able to fulfill your request. We apologize for any inconvenience this may cause. Thank you for your patience and understanding.
Requests for Greeting
Our office is also able to assist by providing greetings for special occasions. If you or a loved one is approaching a milestone birthday or anniversary, please contact our office directly for a congratulatory message from MP Thompson, or follow the links below to request congratulatory messages from the Prime Minister, Governor-General, or Her Majesty The Queen.
